top of page

We're hiring!

Be part of our mission

Medical Office Assistant

Job Responsibilities and Description:

 

VIDC is seeking a dynamic individual to support our patient engagement initiatives in a multidisciplinary medical and research centre. A great candidate will be enthusiastic, self-motivated and confident to work in an energetic and a compassionate team.

 

Expectations and Tasks:

 

  • Receptionist duties, including, but not limited to: handling phone

lines, scheduling patients, booking specialist referrals, filling, archiving, billing, invoicing etc.

  • Familiarity with Electronic Medical Records System (EMRS)

  • Provide support to Clinical Researchers and Nurses in coordinating

patient visits

  • Provide administrative support to the reporting Manager, as required

 

Knowledge and Abilities:

 

  • Knowledge and experience with MSP billing

  • Knowledge of archiving charts and EMR systems

  • Strong communication and interpersonal skills

  • Able to handle stressful situations confidently

  • Proven organizational and multi-tasking skills

  • Ability to demonstrate initiative, creativity and professional

judgment

  • Experience working with HIV or HCV infected individuals, vulnerable

populations or PWIDs (people who inject drugs) is an asset

  • Bilingualism is an asset

 

 

Educational/Professional Requirements:

  • Minimum of Grade 12 Education

  • A minimum of one year's recent experience working in a medical clinic

  • Certificate in Medical Office Assistant

Clinical Research Coordinator 

Job Responsibilities and Description:

 

VIDC is seeking a dynamic clinical research coordinator to support our patient engagement initiatives in a fast-paced medical and research setting – with a specific focus on HIV, HCV, and other related health conditions. The clinical research coordinator focuses on coordinating research activities according to study protocol, including but not limited to: recruiting potential research participants, collecting and shipping biological samples, working closely with the internal and external research teams to ensure tasks are completed.  The successful candidate works closely with the multidisciplinary team at VIDC and under the direction/supervision of the medical director and manager.

 

Expectations and Tasks:

 

Clinical Research

  • Maintaining screening logs, enrolment logs and study related source

documentation to achieve high-quality assurance

  • Maintaining and updating both clinic and research databases

  • Maintaining study samples and study-related materials in the

laboratory.

  • Development and maintenance of clinical trial specific paperwork/

source documents such as data entry

  • Ensure all analytical results and documentation are of high quality

along with data interpretation.

  • Perform testing in accordance with assigned protocols, methods or

procedures.

  • Regularly update clinical core director on test results, delays,

problems and process improvement recommendations.

  • Ensuring laboratory and other medical reports are reviewed and

evaluated by either the PI or sub-PI

  • Reporting adverse or serious adverse events to PI and trial sponsor.

  • Maintaining clinical trial specific paperwork by regular filing or

trial related documents.

  • Attending research meetings and prepare prior to these meetings

  • Daily verification of temperature logs and effective functioning of

fridges and freezers

  • Ensure all laboratory materials such as lab kits, requisitions and

shipping supplies are kept in sufficient supply prior to a visit

  • Completion of CRFs and DCFs if delegated for study related

documentation

  • Completing and maintain IATA dangerous good shipment and GCP

certification

  • Performing chart review to maintain and update clinical database

  • Paying strict attention to detail, maintains a high level of

organization and a strong commitment to study deadlines or due dates.

  • Assist or coordinate for preparing for a monitor visit.

  • Perform study related duties as required to meet study goals

  • Screening and recruitment of subjects

  • Informed consent process as per guideline

  • Performing subject visits and all study related procedures following

the specific protocol of the trial

  • Assisting subjects with study specific visits, arranging meals and

scheduling appointments with healthcare providers for MRI, CT scans etc.

  • Confirming pre-booked subject appointments 1 to 2 days prior to date

of appointment

  • Distributing communication from the trial sponsor via courier, postal

mail, faxes and emails to PI and the appropriate research coordinator

  • Ordering and picking up breakfast/lunch for study patients

  • Liaising/ communicating with trial sponsors, subjects, health-care

providers etc.

 

Outreach Tasks

  • Participate in weekly Community Pop-Up Clinics (CPCs) to provide

point-of-care HCV and HIV testing in the Downtown Eastside community and in other suburban areas within BC

  • Work closely with the team to coordinate the details for Support

Group, CPCs and other outreach events or health fairs

 

Knowledge and Abilities:

 

  • Comprehensive knowledge of research disciplines

  • Demonstrated ability in dealing with a variety of situations and

responsibilities requiring initiative, creativity and professional judgement

  • Knowledge and experience in providing culturally safe and competent

care, specifically pertaining to marginalized and vulnerable populations

  • Ability to work in a community-based multidisciplinary environment

 

Educational/Professional Requirements:

 

  • Minimum 2 years of recent experience working as a research

coordinator/assistant in the research or laboratory setting

  • Valid GCP, IATA and other relevant training documentations

Research Associate

Job Responsibilities and Description:

 

VIDC is seeking a dynamic individual to support our patient engagement initiatives in a fast-paced medical and research setting – with a specific focus on HIV, HCV, and other related health conditions. The research associate will be reporting directly to our medical director and manager, and working closely with team and team members.

 

Expectations and Tasks:

 

Research

  • Assist with data collection and entry with ongoing observational studies

  • Responsible for seeking new research opportunities for VIDC

  • Develop and maintain the databases for HCV, HIV and/or co-infection cohorts

  • Responsible for drafting of grants, abstracts, and research papers to present VIDC’s data internationally

  • Able to provide oral presentations on posters and abstracts at a national and international level

  • Participate and contribute in VIDC’s ongoing research projects and identify new opportunities

  • Work closely and interactively with clients and team, maintaining a high-level of communication at all times

  • Work closely with Medical Director and other team members to deliver on goals and targets

 

Outreach Tasks:

  • Assist in the weekly HCV Support Groups and provide education on a health topic to patients

  • Participate in weekly Community Pop-Up Clinics (CPCs) to provide point-of-care HCV and HIV testing in the Downtown Eastside community (sometimes in Surrey, Mission and New Westminster)

 

Knowledge and Abilities:

  • Demonstrated ability in dealing with a variety of situations and responsibilities requiring initiative, creativity and professional judgment

  • Ability to draft hypothesis-driven proposals regarding clinical research

  • Ability to work in a community-based multidisciplinary environment

  • Strong communication and interpersonal skills

  • Proven organizational and multi-tasking skills

  • Great attention to detail

  • Strong Microsoft Excel skills

  • Knowledge about statistical analytical methods and use of statistical programs will be an asset

  • Clear writing style, impeccable grammar, and ability to lay out clear set of written arguments in support of grant requests

  • Firm grasp of all aspects of the grant development and grant writing cycle will be an asset

  • Familiarity with database searches and search techniques

  • Outstanding editing, formatting and document management skills

  • Drive, self-motivation and a keen attention for detail

  • Consistency, reliability, flexibility and professionalism

 

Educational/Professional Requirements:

  • Bachelor degree or equivalent combination of education and experience

  • At least two years of experience in a direct grant writing or related role

Research and Laboratory Support Coordinator 

Job Responsibilities and Description:

 

VIDC is seeking a dynamic research and laboratory support coordinator to support our patient engagement initiatives in a fast-paced medical and research setting – with a specific focus on HIV, HCV, and other related health conditions. The research and laboratory support coordinator focuses on coordinating research activities according to study protocol, including but not limited to: recruiting potential research participants, collecting and shipping biological samples, working closely with the internal and external research teams to ensure tasks are completed.  The successful candidate works closely with the multidisciplinary team at VIDC and under the direction/supervision of the medical director and manager.

 

Expectations and Tasks:

 

Laboratory

  • Maintaining materials, chemicals and equipment for laboratory

operations.

  • Performs minor maintenance and repairs on laboratory equipment such as

cleaning, making adjustments and sending equipment out for service.

  • Ensure cleanliness and sanitation for laboratory workspaces.

  • Ensuring clinic equipment calibrations are up-to-date and coordinate

with the clinical trials core director regarding inspections, audits and reports.

  • Coordinating inventory control with clinical services core such as

purchasing and stocking of medical and laboratory supplies.

  • Ensuring that individuals handling hazardous or regulated materials

are well-trained in proper safety procedures and regulations (including protective -equipment use and waste disposal) that relate to the environmental health and safety training in accordance with company and sponsor regulations.

  • Collecting and processing diagnostic specimens as per sponsor provided

guidelines.

  • Shipping laboratory samples to designated laboratories in accordance

to IATA dangerous good shipment procedures.

  • Assembles, cleans, sterilizes and stores laboratory glassware and

instruments.

 

Clinical Research

  • Maintaining screening logs, enrolment logs and study related source

documentation to achieve high-quality assurance

  • Maintaining and updating both clinic and research databases

  • Maintaining study samples and study-related materials in the

laboratory.

  • Development and maintenance of clinical trial specific paperwork/

source documents such as data entry

  • Ensure all analytical results and documentation are of high quality

along with data interpretation.

  • Perform testing in accordance with assigned protocols, methods or

procedures.

  • Regularly update clinical core director on test results, delays,

problems and process improvement recommendations.

  • Ensuring laboratory and other medical reports are reviewed and

evaluated by either the PI or sub-PI

  • Reporting adverse or serious adverse events to PI and trial sponsor.

  • Maintaining clinical trial specific paperwork by regular filing or

trial related documents.

  • Attending research meetings and prepare prior to these meetings

  • Daily verification of temperature logs and effective functioning of

fridges and freezers

  • Ensure all laboratory materials such as lab kits, requisitions and

shipping supplies are kept in sufficient supply prior to a visit

  • Completion of CRFs and DCFs if delegated for study related

documentation

  • Completing and maintain IATA dangerous good shipment and GCP

certification

  • Performing chart review to maintain and update clinical database

  • Paying strict attention to detail, maintains a high level of

organization and a strong commitment to study deadlines or due dates.

  • Assist or coordinate with a clinical core director for preparing for a

monitor visit.

  • Perform study related duties as required to meet study goals

  • Screening and recruitment of subjects

  • Informed consent process as per guideline

  • Performing subject visits and all study related procedures following

the specific protocol of the trial

  • Assisting subjects with study specific visits, arranging meals and

scheduling appointments with healthcare providers for MRI, CT scans etc.

  • Confirming pre-booked subject appointments 1 to 2 days prior to date

of appointment

  • Distributing communication from the trial sponsor via courier, postal

mail, faxes and emails to PI and the appropriate research coordinator

  • Ordering and picking up lunch for study patients

  • Liaising/ communicating with trial sponsors, subjects, health-care

providers etc.

 

Knowledge and Abilities:

 

  • Comprehensive knowledge of research disciplines

  • Demonstrated ability in dealing with a variety of situations and

responsibilities requiring initiative, creativity and professional judgement

  • Knowledge and experience in providing culturally safe and competent

care, specifically pertaining to marginalized and vulnerable populations

  • Ability to work in a community-based multidisciplinary environment

 

Educational/Professional Requirements:

 

  • Minimum 2 years of recent experience working as a research

coordinator/assistant in the research or laboratory setting

  • Valid GCP, IATA and other relevant training documentations

Email us at info@vidc.ca indicating the position you are interested in, along with your resume! 

bottom of page